Diezestraat 15, 1972NA, IJmuiden

Our customer service is open from Monday – Friday, 9:00 A.M. – 6:00 P.M.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The shipping costs are free for every order with a value of 40 euro and above worldwide.

Which payment methods are accepted in the Online Shop?

The payment methods below are accepted.


How long will delivery take?

We ship all our orders with DHL. The shipping time depends on the country the order has to be shipped to.

Benelux: 1-2 working days
Europe: 2-3 working days
US: 4-5 working days

How secure is shopping in the Online Shop? Is my data protected?

The website is encrypted against intruders. All data that is created is fixed with a special integrated security program.

What exactly happens after ordering?

Once you have placed an order, we will directly start packing your package so that you receive it as soon as possible.

Do I receive an invoice for my order?

An invoice is included with every order.

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